Themacmall Reviews

2.2

/5.0

45 customer reviews

5

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10

4

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2

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3

2

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2

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28

27 %

reviewers recommend

Themacmall

Themacmall, known for its Apple computers and accessories, is rated 2.2 out of 5. The rating reflects how students and creative professionals view their experience with Themacmall. Reviews of Themacmall are verified before publication.

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45 Reviews on Themacmall

by Tonya093

Jan 28, 2021

Never set the item

I purchased an apple watch series 5 never got it they just stole my money. I have order information.

by Dale586

Jan 05, 2021

Ordered November

Ordered November. No reply. No product. NO REFUND. HOWD I GET MY MOBEY BACK AND WGI KNOWS WHAT GOES ON BANK STATEMENTS WHEN PAYING FOR ITEMS SO CAN LOOO

by Zoe637

Aug 27, 2020

I knew from the start this was a fraud

I knew from the start this was a fraud. Nobody sells products and theses prices. I'm just glad i read reviews before checking out. Oh and the reviews giving 4 and 5 stars they are fake_

by Davis397

Aug 19, 2020

Pay Fedex to ship from Memphis to Memphis

When I lived in Memphis, I ordered my first Mac from this outfit. I paid for next-day shipping... Their warehouse was in Memphis. Doncha know, they waited three business days (for a RAM shipment), then shipped my Mac "next day" from the day THEY got my order together. In other words, I paid for next day shipping, and got it a week later. And Mac Mall thought this was okay.

by Stanley838

Jun 27, 2020

I ordered an Apple Watch series 5 with…

I ordered an Apple Watch series 5 with cellular on 50% of and I contacted them and gave my email they said they will cancel the order and give me a refund because they don’t ship to Australia and they never sent an email the payment was processed and no email or tracking

by Joanne

Apr 10, 2020

disappointing.

I am still waiting for the information for a return battery for my laptop that I needed to work remotely. My order was in March and now we’ll past the time frame for a refund. I had sent multiple emails with my phone number and other contact information and heard one time in two weeks that they will charge a 15% return fee?!. And I still don’t have the return information. This was before everyone was on shut down. No response from the website. No response from the call center. And I paid to have it rushed almost $30?! Never again. And I will make sure to let everyone know about this extremely frustrating experience

by Joyce F.

Apr 02, 2020

What customer service, it doesn't exist.

My order confirmation says something I didn't order. Every time I call, many, times I am told that they are busy, to call again.

by Roberto366

Jan 03, 2020

Worst customer Service

I tried to return my Macbook pro with in first week of purchase due to some issue. I tried reaching them more than 10 times but they have not sent me return label. I agreed to pay return shipping expenses even then they didn't send label. They always says its in process. I suggest not to take any goods from MacMall.

by Allison011

Dec 28, 2019

Placed an order November 27-Still unshipped. Christmas disappointment!

Placed an order November 27, 2019. Never got an email confirmation despite payment being taken from my account. No answer when I phone in, no reply to two different emails. At this point I feel like I have bern ripped off. I will be contacting my payment provider to file a fraud claim.

by Valerie Garza

Dec 26, 2019

Terrible

Terrible, first time i tried and will be last time. My company purchased Adobe Acrobat Reader retail copy, 9 days later, i check status and it still says "PROCESSING". So i emailed them to just cancel it, checked 48hrs later, and still "PROCESSING", as if they still havnt checked email yet
So i called them twice during their business hours and hit #2 for Customer Service, after 9-10 rings it goes to a busy tone.

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My son has been ripped off ordered and paid for apple watch received 2 packets of face masks. How rude was that.. I'm an NHS front line worker working

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What is the phone number to customer service

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How do I cancel my order

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How long will it take for the shipping on an iPhone to come?

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Why are your products cheaper than Apple?

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